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Returns and Exchanges


Please email customer service at Info@kibocrew.com within 7 days of receiving your order. Returned items must be in original form, and should be unworn and unwashed. If your product was damaged during shipment, please provide photos in the email so that we may rectify any issues.

Please choose carefully.

Kibo Crew® reserves the right to refuse a return if the items are not received in the condition outlined above. We do not refund orders for buyer’s remorse, and size exchanges are to be offered at your expense and discretion. Customers are financially responsible for shipping the item back to us. Kibo Crew® will not be held accountable for any lost packages.

Mail the package.
Once you have contacted us we will email you a return address

You will be contacted via email after your order has been received and reviewed by Kibo Crew®, and you will be provided with shipping information for your new item.